Auditing Service

Audit and Assessment

Audit and assessment refer to a systematic, independent, and document-forming process of obtaining audit evidence and objectively evaluating it to determine the extent to which audit criteria are met. It involves investigating, auditing, and comparing the subject of the audit to assess its compliance, sufficiency, and effectiveness. In terms of the approach to auditing, it is characterized by being systematic and independent. Systematic means that all elements subject to audit should be covered, while independence ensures that the audit activity is separate from the audited department or entity to ensure fairness and objectivity in the audit. Supplier quality assessment and audits are typically conducted to assess the quality status and standards of suppliers, often performed at the initial stages of a project before selecting suppliers.

 

NOA provides professional audit and assessment services to ensure that suppliers meet the necessary technical qualifications, evaluate supply chain performance, assist clients in taking preventive measures, and promptly identify and address potential quality issues. In addition to quality assurance, NOA also assists organizations in improving and enhancing various aspects such as health and safety, environmental, ethical, and other sustainability performance requirements.

 

Supplier Audit Services

Audit services, specifically supplier audits, are a means to enhance supplier quality capabilities, stabilize supplier relationships, reduce procurement risks, and lower costs.

 

These services can help you identify suitable suppliers, laying a favorable foundation for ensuring the stability of your product quality and safeguarding your brand interests. For both brand manufacturers and multinational buyers, selecting a supplier that aligns with their brand requirements is crucial. A good supplier should not only meet your production and quality requirements but also be capable of assuming necessary social responsibilities in an increasingly mature social responsibility environment, ensuring compliance with their quality, safety, social and environmental responsibilities, as well as ethical standards. Alternatively, they can demonstrate that your company has implemented good practices and performance criteria, thereby increasing market share. These services assist you in gaining a competitive advantage in procurement, production, or sales in markets worldwide.

 

 

Service Content

Supplier audits encompass supplier credit assessments, factory audits, and store audits.

 

The purpose of supplier audits is to assess and confirm the operational performance of suppliers, ensuring that customer requirements are fully understood and effectively executed. The audit team primarily examines and assesses the following aspects:

• Human resources and management systems

• Factory capacity and scale

• Facilities and equipment

• Production processes

• Quality control systems

• Raw material management

• Semi-finished and finished product management

• Work environment and working conditions, among others.

 

• Factory Assessment

Service Scope:

Assessing the authenticity of the factory, production capacity, quality management, and more.

 

• Store Audit

Service Scope:

Conducting public or secret audits of customer-designated stores, including but not limited to evaluations of the environment, product appearance, sales methods, and more.

 

• Others

The NOA audit team operates globally, covering countries such as China, Vietnam, Cambodia, Bangladesh, Thailand, Pakistan, India, Myanmar, South Korea, Malaysia, Indonesia, Ukraine, Romania, Tanzania, Hungary, the Philippines, Portugal, Italy, Mexico, the United States, and many more. Our strengths lie in our professional technical team, customer-oriented service, flexible and efficient processes, and competitive pricing.

 

Service Process

The service process is as follows:

1. The customer submits an application form to NOA

2. NOA provides a quotation.

3. The customer confirms the quotation and makes payment.

4. NOA schedules an audit date.

5. NOA conducts the audit.

6. The auditor completes the audit and begins preparing the audit report.

7. Any follow-up projects are identified.

8. The audit report is sent to the customer and promptly uploaded to the corresponding platform.

9. The case is closed.

10. Post-audit technical support is provided.

 

 

Q&A
 
How to conduct a process analysis for compliance management?
Since the International Organization for Standardization (ISO) released the ISO 9001 Quality Management System series of standards and subsequent management system standards, more and more companies have established management systems based on these standards. While these management system standards have indeed helped many companies effectively improve their management practices, it cannot be denied that some companies, while superficially meeting the standard's requirements, have disconnected their management systems from their actual business processes, affecting the system's effectiveness and even leading to serious cases of "window dressing."
If the initial audit is not successful, can it be corrected and re-applied for later? What is the timeframe for correction?

If the initial audit is not successful, it can be corrected, and the timeframe for correction depends on the factory. The correction period can be up to three months. Once the factory has completed the corrections, it can reapply for certification.

What documents are needed for the audit?

Factories applying for an audit need at least a business license, production permit, and hygiene permit. Document audit materials include records related to the audit content, such as production records, fire equipment records, etc. Here is a list of some of the required documents:

Business license

Tax registration certificate

Bank account opening permit

System certificate

External documents, including laws and regulations, industry standards

Organizational structure

Job responsibilities, especially for inspection personnel and design and development personnel

Production process flowcharts

Third-party test reports

Inspection reports

Training records

Company honors and certificates

General taxpayer qualification certificate

Quality manual

Various procedure documents

Various operation specifications

Records of incoming materials, in-process, and final inspections for the last three months

Production records

New hire training and job training records

List of qualified suppliers

Raw material in/out records.

How many days in advance should I apply for factory audit services?
Please apply at least 2 working days in advance (excluding Saturdays, Sundays, and public holidays). If an inspection location requires air travel arrangements, it is recommended to apply at least 4 working days in advance.
Our Advantage
Authoritative Qualification
NOA has been approved by Certification and Accreditation Administration of the People’s Republic of China(CNCA)(CNCA-R-2002-051), and has obtained qualification of China Inspection Body and Laboratory Mandatory Approval (CMA),and has passed the multiple approvals of China National Accreditation Service for Conformity Assessment (CNAS), International Accreditation Service (IAS), United Kingdom Accreditation Service (UKAS), Joint Accreditation System of Australia and New Zealand (JAS-ANZ). NOA has been approved by State Administration for Market Regulation of China, and has been recognized as inspection and testing institution of China's special equipment, as well as the qualification of China's national equipment supervision and engineering supervision. NOA-DCI is the notified body of the CE directive of the European Commission. NOA has been recognized by the International Electrotechnical Commission (IECQ) by obtaining Electronic Component Quality Assessment System. It is also a national inspection and assessment notified body of import and export commodity in China.NOA is a high-tech enterprise in Shanghai.
Improve Performance, Realize Asset Value Appreciation, and Service Throughout the Entire Value Chain
From pre-design to post-operation, NOA has the ability to guarantee the whole life cycle of the business. NOA, as an independent third-party inspection company, has a large number of domestic and international standards and specifications proficient in design, welding, non-destructive testing, painting, packaging and other fields The experienced team of professional engineers and inspection experts, with more than  ten years’experience in domestic market, is familiar with all aspects of the domestic industrial equipment supply chain, and can provide you with technical support services for the full life cycle of technical services in a timely manner. Inspection, certification, testing, consulting, and auditing services can provide you with one-stop all-round comprehensive services.
Quality, Efficiency and Service
NOA has formed a mature and solid operation system in the development of more than 20 years. We let technical experts who are familiar with market regulations and testing standards and have professional industry experience to carry out inspection, evaluation and design review work. While meeting the requirements of domestic and international standards, we ensure that customers can obtain satisfactory service results in the first time with accurate time-sensitive management methods, and ensure that customers can seize the opportunity in the market competition.
Service Area
NOA inspection services currently cover Europe, Australia, Russia, some Middle East regions and most regions in China. NOA can ensure the consistency and continuity of customer service in different regions, and eliminate the impact of unfamiliar environments on customer quality. The guarantees and the impact of project implementation enable customers to participate in different markets across the country or around the world with flawless quality.
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